Technical user support

Requests for technical support concerning the e-infrastructure resources should be directed by e-mail to the local resource support staff.

The staff provide assistance for a variety of issues, including the installation, compilation and porting of applications, the execution of applications, data management and various machine-specific issues.

Working hours for the support staff are Monday-Friday 08:00-16:00, except official holidays.
 

Machine Location E-mail
Vilje NTNU, Trondheim support-ntnu@notur.no
Hexagon, fimm UiB, Bergen support-uib@notur.no
Abel UiO, Oslo support-uio@notur.no
Stallo UiT, Tromsø support-uit@notur.no
Norstore UiO, Oslo support@norstore.no