How to change passwords

With the new password policy as of 12 May 2020, it is no longer necessary to set one password per resource.
When you reset or change your password in the future, this is the same on all resources.

If you forgot your password or it has already expired, you may reset your password instead.

This page explains the process of changing or setting a new password for the compute or storage resources.
It is relevant for any of the following cases:

  1. You are a new user and just received a temporary password by SMS. This has to be changed within 7 days before trying to access the resource.
  2. You received an e-mail from Sigma2 stating that your password is about to expire, and you need to change it.
  3. You already have a password, but simply want to change it.

Password changes are not instant

Please note that you have to wait until your new password is synchronized to the resource before trying to log in. See the intervals in the table below.

Resource Wait time
Fram 15 minutes
Nird 15 minutes
Saga 15 minutes
Stallo 15 minutes
Vilje 1 hour

Changing the password

 

Go to the user account maintenance page

TAKE ME THERE

 

  1. Click "User account" from the top meny
  2. Click "Change passwords" in the drop down

changepw1

 

Authenticate with your user account

  1. Fill in your username.
  2. Provide your current password associated with the account.
    • If you received a temporary password by SMS, use this here.
  3. Press the submit button to proceed.

change password 1

 

Set a new password

  1. Provide your old password.
    • If you received a temporary password by SMS, use this here
  2. Fill in your new password (see our password policy)
  3. Repeat your new password for verification purposes
  4. Click the submit button

change password 2