1. Sigma2
  2. Support
  3. User Support
  4. How to change passwords

How to change passwords

If you forgot your password or it has already expired, you may reset your password instead.

This page explains the process of changing or setting a new password for the compute or storage resources.
It is relevant for any of the following cases:

  1. You are a new user and just received a temporary password by SMS. This has to be changed within 7 days before trying to access the resource.
  2. You received an e-mail from Sigma2 stating that your password is about to expire, and you need to change it.
  3. You already have a password, but simply want to change it.

Temporary passwords are sent by SMS to the registered phone number. If you are unable to receive SMS, we can send one with a registered letter through the postal service. Please contact us via contact@sigma2.no in such case.

Password changes are not instant

Please note that you have to wait ~15 minutes until your new password is synchronized to the resource before trying to log in.
This apply to all HPC-systems and the storage facility.

 

Go to the user account maintenance page

TAKE ME THERE

 

  1. Click "User account" from the top menu
  2. Click "Change passwords" in the drop down

changepw1

 

Authenticate with your user account

  1. Fill in your username.
  2. Provide your current password associated with the account.
    • If you received a temporary password by SMS, use this here.
  3. Press the submit button to proceed.

change password 1

 

Set a new password

  1. Provide your old password.
    • If you received a temporary password by SMS, use this here
  2. Fill in your new password (see our password policy)
  3. Repeat your new password for verification purposes
  4. Click the submit button

change password 2