How to reset passwords
Password changes are not instant
Please note that you have to wait ~15 minutes until your new password is synchronized to the resource before trying to log in.
This apply to all HPC-systems and the storage facility.
Resetting the password
Go to the user account maintenance page
- Click "User account" from the top menu
- Click "Reset passwords" in the drop down
Get an activation key
- Fill in your username
- Click "Send activation key"
If you don't receive an SMS within one hour, please contact support on firstname.lastname@example.org with your associated e-mail address and provide your username and correct mobile phone number.
Select resources and create temporary password
- Fill in the activation key you received by SMS
- Click the "Create temporary password(s)" button
Set your new password(s)
- Fill in the temporary password you received on SMS
- Create a new password (see our password policy)
- Repeat your new password
- Click the "Change password" button